Clinical pathways describe treatment processes within a hospital. They can be used as process models, which can be controlled by implemented workflow models in information systems. This enables (semi-) automated processes, and they are therefore high potential for an improved quality management...

The successful implementation of enterprise resource planning (ERP) systems enables organizations to enhance their efficiency and maintain competitive capability through cross-functional integration across operational activities. Nevertheless, implementation of ERP systems is a risky endeavor...

Most organizations use Enterprise Resource Planning (ERP) systems, which provide a platform for integrating processes and data. Even though competitive pressure forces financial service organizations to permanently improve their business processes, there is a lack of research regarding the use...

Kunden wünschen zunehmend Komplettlösungen, welche ihre Probleme ganzheitlich lösen, ohne dass sie selbst noch Integrationsleistungen erbringen müssen. Diese Komplettlösungen bestehen oftmals aus Produkt-, Dienstleistungs- und Softwarekomponenten, welche zu einem hybriden Produkt integriert...

This paper presents a research project called “GENIE”. It aims at developing a concept for integratingexternal stakeholders into a company’s innovation management through a virtual community. This novelinstrument for opening up a company’s innovation process towards external stakeholders...