Do you ask yourself what this ‘agility hype’ is actually about and in what cases agility really creates benefits? Would you like to know how to make processes more agile? Do you fancy the idea of using agile methods but don't know how to explain it to your ISO 9001 auditor? This is the book...

The Basics of Six Sigma -- The Grass Roots of Six Sigma -- Creating the Cultural Structure -- Preliminary Tasks -- A Six Sigma Continuous Improvement Teaming Model -- Step 1: Create the Operational Statement and Metric -- Step 2: Define the Improvement Teams -- Step 3: Identify Potential Causes...