For long, public services have been criticised for being counter-productive, dysfunctional, slothful, inefficient, wasteful, and overshadowed by a general sense that something is definitely not right. In the early 1990s, NWSC was no exception to such criticisms as the outcry about the poor...

it is increasingly apparent that the privatization experiment in sub-Saharan Africa has failed. This book shows that the state is set to dominate service delivery for the foreseeable future in much of the region, and that the public sector must be considered as a viable policy option for the...