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Data envelopment analysis, endogeneity and the quality frontier for public services
Mayston, David J. - 2015
Persistent link: https://www.econbiz.de/10010515913
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The deficient concept of the tourist in Spanish regional legislation on tourism management
Villanueva-Cuevas, Antonio - In: International business and economics research journal 13 (2014) 7, pp. 1605-1612
Persistent link: https://www.econbiz.de/10011430466
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Antiservice as guiding maxim : tough lessons from a maximum security prison
Hill, Ronald Paul; Capella, Michael L.; Rapp, Justine M.; … - In: Journal of service research : JSR 19 (2016) 1, pp. 57-71
Persistent link: https://www.econbiz.de/10011433173
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The service orientation and employee's customer orientation in public services organizations
Iacob, Andrada - In: Journal of economics and business research 21 (2015) 2, pp. 82-98
Persistent link: https://www.econbiz.de/10011286413
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Co-production under the financial crisis and austerity : a means of democratizing public services or a race to the bottom?
Fotaki, Marianna - In: Journal of management inquiry 24 (2015) 4, pp. 433-438
Persistent link: https://www.econbiz.de/10011374170
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Making bottom-up and top-down processes meet in public innovation
Saari, Eveliina; Lehtonen, Mikko; Toivonen, Marja - In: The service industries journal 35 (2015) 5/6, pp. 325-344
Persistent link: https://www.econbiz.de/10011299593
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Fundamental aspects of communication management, in the case of public administration
Pocovnicu, Dorian - In: Studies and scientific researches / Economics edition / … 19 (2014), pp. 210-215
Persistent link: https://www.econbiz.de/10011333773
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Marketisation, public services and the city : the potential for Polanyian counter movements
Warner, Mildred; Clifton, Judith - In: Cambridge journal of regions economy and society 7 (2014) 1, pp. 45-61
Persistent link: https://www.econbiz.de/10011338931
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Alone in the back office : the isolation of those who care to support public services
Butler, Clare; Doherty, Anne Marie; Finniear, Jocelyn; … - In: Work, employment & society : a journal of the British … 29 (2015) 4, pp. 624-640
Persistent link: https://www.econbiz.de/10011325767
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PPP and PFI : the political economy of building public infrastructure and delivering services
Hare, Paul Gregory - In: Oxford review of economic policy 29 (2013) 1, pp. 95-112
Persistent link: https://www.econbiz.de/10009775447