Introduction: let́s paint a picture -- Planning: understand the challenge, grasp the current condition and define the next target condition -- Executing: conduct daily experiments and coaching cycles -- Expanding upward -- Expanding sideways -- Conclusion: getting started and developing your...

The DNA of Toyota lies in its culture -- The human systems model -- Toyota way + local environment + purpose = success -- Attract competent and trainable people -- Developing competent and able people -- Engaging competent and willing people in continuous improvement -- Inspiring people to be...