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Using work stress measurement to develop and implement a TQM programme : a case of counter clerks in Serbian Post
Dobrodolac, Momčilo; Marković, Dejan; … - In: Total quality management & business excellence : an … 25 (2014) 11, pp. 1262-1279
Persistent link: https://www.econbiz.de/10010468799
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Business excellence measurement : a literature analysis : 1990-2016
Metaxas, Ioannis N.; Kuluriōtēs, Dēmētrios - In: Total quality management & business excellence 30 (2019) 11, pp. 1189-1218
Persistent link: https://www.econbiz.de/10012199832
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Constructing a roadmap to measure the quality of business assessments aimed at curriculum management
Silva, Thanuci; Santos, Regiane dos; Mallet, Débora - In: Journal of education for business 98 (2023) 1, pp. 34-42
Persistent link: https://www.econbiz.de/10013550010
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Measurement of overall equipment effectiveness to improve operational efficiency
Singh, Rohit Kumar; Clements, Elvin Joseph; Sonwaney, … - In: International journal of process management and … 8 (2018) 2, pp. 246-261
Persistent link: https://www.econbiz.de/10011859112
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Gauging quality and reliability assurance efforts in product development process
Itabashi-Campbell, Rachel R.; Yadav, Om Prakash - In: International journal of process management and … 2 (2007/08) 3, pp. 221-233
Persistent link: https://www.econbiz.de/10003725472
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Measuring changes in quality management : an empirical analysis of Japanese manufacturing companies
Arauz, Rita; Matsuo, Hirofumi; Suzuki, Hideo - In: Total quality management & business excellence : an … 20 (2009) 11/12, pp. 1337-1374
Persistent link: https://www.econbiz.de/10003925354
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Concise process improvement definition with case studies
Cox, Steven; Garside, John; Kotsialos, Apostolos; … - In: International journal of quality & reliability management 30 (2013) 9, pp. 970-990
Persistent link: https://www.econbiz.de/10010197602
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Using software quality characteristics to measure business process quality
Guceglioglu, A. Selcuk; Demiros, Onur - In: Business process management : 3rd international …, (pp. 374-379). 2005
Persistent link: https://www.econbiz.de/10003269258
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Development of the yield-based process capability index, Cpy, to flexibly and accurately measure conformance
Kenyon, George N.; Sale, R. Samual; Hozak, Kurt; Chiou, Paul - In: International journal of quality & reliability management 33 (2016) 7, pp. 882-899
Persistent link: https://www.econbiz.de/10011603959