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~subject:"Qualitätsmanagement"
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Qualitätsmanagement
Italy
15
Consumer behaviour
12
Italien
12
Konsumentenverhalten
11
Service quality
9
Dienstleistungsqualität
8
Quality management
8
Relationship marketing
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7
Brand image
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Brand management
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Customer satisfaction
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Cassia, Fabio
4
Cobelli, Nicola
4
Magno, Francesca
4
Ringle, Christian M.
3
Chiarini, Andrea
2
Blasioli, Emanuele
1
Bullini Orlandi, Ludovico
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Burro, Roberto
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Castellani, Paola
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The TQM journal : the international review of organizational improvement
5
Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
1
Total quality management & business excellence
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
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1
Quality management internal auditing in small and medium-sized companies : an exploratory study on factors for significantly improving quality performance
Chiarini, Andrea
;
Castellani, Paola
;
Rossato, Chiara
; …
- In:
Total quality management & business excellence
32
(
2021
)
16
,
pp. 1829-1849
Persistent link: https://www.econbiz.de/10012694193
Saved in:
2
Performing audits in a service company that is implementing lean and ISO 14001 for environmental sustainability : a case study from Italy
Chiarini, Andrea
;
Cobelli, Nicola
- In:
Embracing Sustainability Management Through Excellence …
,
(pp. 194-199)
.
2024
Persistent link: https://www.econbiz.de/10014584574
Saved in:
3
People-related TQM practices : the role of metaperceptions
Cobelli, Nicola
;
Bullini Orlandi, Ludovico
;
Burro, Roberto
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 165-178
Persistent link: https://www.econbiz.de/10013537706
Saved in:
4
To be or not to be digital? : a bibliometric analysis of adoption of eHealth services
Cobelli, Nicola
;
Blasioli, Emanuele
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 299-331
Persistent link: https://www.econbiz.de/10014460349
Saved in:
5
Public administrators' engagement in services co-creation : factors that foster and hinder organisational learning about citizens
Magno, Francesca
;
Cassia, Fabio
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1161-1172
Persistent link: https://www.econbiz.de/10011525755
Saved in:
6
Guest editorial: using partial least squares structural equation modeling (PLS-SEM) in quality management
Magno, Francesca
;
Cassia, Fabio
;
Ringle, Christian M.
- In:
The TQM journal : the international review of …
36
(
2024
)
5
,
pp. 1237-1241
Persistent link: https://www.econbiz.de/10014548060
Saved in:
7
A brief review of partial least squares structural equation modeling (PLS-SEM) use in quality management studies
Magno, Francesca
;
Cassia, Fabio
;
Ringle, Christian M.
- In:
The TQM journal : the international review of …
36
(
2024
)
5
,
pp. 1242-1251
Persistent link: https://www.econbiz.de/10014548063
Saved in:
8
Special issue: using partial least squares structural equation modeling (PLS-SEM) in quality management
Magno, Francesca
(
ed.
);
Cassia, Fabio
(
ed.
); …
-
2024
Persistent link: https://www.econbiz.de/10014548070
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