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~subject:"Qualitätsmanagement"
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E-tailing quality index
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Year of publication
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To:
Subject
All
Qualitätsmanagement
Marketing
31,390
Electronic Commerce
23,835
Service quality
21,605
E-commerce
21,214
Dienstleistungsqualität
20,854
Einzelhandel
17,771
Consumer behaviour
16,758
Konsumentenverhalten
16,307
Retail trade
15,169
Theorie
12,990
Theory
12,778
Online-Handel
11,283
Online retailing
11,238
Product quality
10,783
Produktqualität
10,761
Customer satisfaction
7,708
Deutschland
7,703
Relationship marketing
7,616
Beziehungsmarketing
7,552
Kundenzufriedenheit
7,404
USA
6,748
Germany
6,417
United States
6,322
Internet
6,280
Index
6,086
Index number
5,684
Marketingmanagement
4,468
Marketing management
4,242
Welt
3,965
World
3,902
Online-Marketing
3,767
Internet marketing
3,749
Quality management
3,695
Indexberechnung
3,241
Social Web
3,236
Social web
3,232
Index construction
3,185
marketing
2,593
Wirtschaftsprüfung
2,542
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Online availability
All
Undetermined
1,410
Free
656
Type of publication
All
Article
2,706
Book / Working Paper
1,098
Journal
11
Other
1
Type of publication (narrower categories)
All
Article in journal
2,458
Aufsatz in Zeitschrift
2,458
Aufsatz im Buch
227
Book section
227
Graue Literatur
211
Non-commercial literature
211
Hochschulschrift
188
Thesis
157
Working Paper
121
Arbeitspapier
117
Collection of articles of several authors
95
Sammelwerk
95
Bibliografie enthalten
54
Bibliography included
54
Konferenzschrift
47
Conference paper
46
Konferenzbeitrag
46
Aufsatzsammlung
39
Case study
38
Fallstudie
38
Conference proceedings
33
Amtsdruckschrift
25
Government document
25
Lehrbuch
15
Textbook
13
Handbook
12
Handbuch
12
Dissertation u.a. Prüfungsschriften
6
Mehrbändiges Werk
6
Multi-volume publication
6
Article
4
Bibliografie
4
Nachschlagewerk
4
Reference book
4
Collection of articles written by one author
3
Glossar enthalten
3
Glossary included
3
Guidebook
3
Ratgeber
3
Sammlung
3
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Language
All
English
3,286
German
512
Undetermined
11
Italian
5
Russian
5
Polish
4
French
2
Spanish
2
Czech
1
Hungarian
1
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Author
All
Bruhn, Manfred
38
Shahin, Arash
17
Antony, Jiju
14
Prybutok, Victor R.
13
Talib, Faisal
13
Rahman, Zillur
12
Schreier, Gerhard
11
Cudney, Elizabeth A.
10
McFadden, Kathleen L.
10
Chen, Kuen-Suan
8
Dahlgaard-Park, Su Mi
8
Marimon, Frederic
8
Qureshi, M. N.
8
Stauss, Bernd
8
Tarí, Juan José
8
Witell, Lars
8
Dahlgaard, Jens Jörn
7
He, Zhen
7
Pecht, Michael
7
Chang, Tsang-Chuan
6
Chen, Jing
6
Dwivedi, Yogesh Kumar
6
He, Yihai
6
Medeiros, Denise Dumke de
6
Meffert, Heribert
6
Parast, Mahour Mellat
6
Prybutok, Victor
6
Rust, Roland T.
6
Siciliani, Luigi
6
Abowd, John M.
5
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chakraborty, Subhajit
5
Cheng, Ching-Chan
5
De Giovanni, Pietro
5
Franceschini, Fiorenzo
5
Gandhi, Surjit Kumar
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
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Institution
All
Hochschulrektorenkonferenz
18
IGI Global
11
OECD
8
National Bureau of Economic Research
7
Springer Fachmedien Wiesbaden
7
Fördergesellschaft Marketing an der Universität Augsburg
4
Taylor and Francis.
3
Thüringen / Landesregierung
3
UNIDO
3
American Society for Quality
2
American Society for Quality Control
2
European Organization for Quality Control
2
Fraunhofer IRB-Verlag
2
Fraunhofer-Institut für Produktionstechnologie IPT
2
Hongkong / Securities and Futures Commission
2
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
2
IT Service Management Forum Deutschland
2
Münchener Marketing-Symposium <22, 1996, München>
2
Nomos Verlagsgesellschaft
2
RWTH Aachen
2
Springer-Verlag GmbH
2
World Bank
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Arthur D. Little International Inc. <Wiesbaden>
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesforschungsanstalt für Landwirtschaft
1
Bundesinstitut für Berufsbildung
1
Bundesinstitut für Berufsbildung <Berlin; Bonn>
1
Campus Verlag
1
Center for Service Excellence
1
Chartered Institute of Marketing
1
Christian-Albrechts-Universität zu Kiel / Institut für Agrarökonomie
1
Cornell University / Department of Agricultural Economics
1
Defense Advanced Research Projects Agency
1
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
118
International journal of productivity and quality management : IJPQM
96
International journal of quality & reliability management
90
The TQM journal : the international review of organizational improvement
90
International journal of production research
84
International journal of production economics
69
Quality management journal : QMJ
56
Total quality management & business excellence
55
European journal of operational research : EJOR
39
International journal of quality and service sciences
33
International journal of services and operations management
31
Auditing : a journal of practice & theory
22
Beiträge zur Hochschulpolitik
22
Benchmarking : an international journal ; BIJ
20
Amfiteatru economic : an economic and business research periodical
19
International journal of hospitality management
19
Journal of health organization and management
19
European research studies
18
Journal of retailing and consumer services
18
Cogent business & management
17
Health care management review : HCM review
17
International journal of six sigma and competitive advantage : IJSSCA
17
Journal of air transport management
15
Managing service quality : MSQ ; an international journal
15
Production and operations management : an international journal of the Production and Operations Management Society
15
International journal of business information systems : IJBIS
14
International journal of contemporary hospitality management
13
Journal of business research : JBR
13
Management science : journal of the Institute for Operations Research and the Management Sciences
13
SpringerLink / Bücher
13
International journal of quality and innovation
12
Product reliability, maintainability, and supportability handbook
12
Service business
12
The service industries journal
12
Transportation research / E : an international journal
12
Europäische Hochschulschriften / 5
11
Gabler Edition Wissenschaft
11
International journal of services and standards
11
International journal of services, economics and management
11
Manufacturing & service operations management : M & SOM
11
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Source
All
ECONIS (ZBW)
3,766
USB Cologne (EcoSocSci)
30
EconStor
10
OLC EcoSci
5
USB Cologne (business full texts)
2
BASE
2
Other ZBW resources
1
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1
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3,816
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1
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
2
Influence of retailers' website system quality factors on online shopping in South Africa
Hung-Joubert, Yu-Ting
;
Erdis, Cindy
- In:
African journal of science, technology, innovation and …
11
(
2019
)
2
,
pp. 211-221
Persistent link: https://www.econbiz.de/10012172612
Saved in:
3
Managing quality and customer trust in the e-
retailing
servicescape
Bateman, Patrick J.
;
Ulusoy, Emre
;
Keillor, Bruce D.
- In:
International journal of electronic marketing and …
8
(
2017
)
3
,
pp. 232-257
Persistent link: https://www.econbiz.de/10011849094
Saved in:
4
Online service quality : content and process of analysis
Piercy, Niall
- In:
Journal of marketing management : MM
30
(
2014
)
7/8
,
pp. 747-785
Persistent link: https://www.econbiz.de/10010375796
Saved in:
5
The effect of website design quality and service quality toward repurchase intention in the e-commerce industry : a cross-continental analysis
Wilson, Nicholas
;
Keni, Keni
;
Tan, Pauline Henriette …
- In:
Gadjah Mada international journal of business
21
(
2019
)
2
,
pp. 187-222
Persistent link: https://www.econbiz.de/10012106901
Saved in:
6
An exploration of online marketplace quality dimension and relationship with purchase intention : the mediating roles of trust and e-WOM
Ranjan, Priyadarshi
;
Acharyulu, G. V. R. K.
- In:
International journal of electronic marketing and …
13
(
2022
)
4
,
pp. 490-512
Persistent link: https://www.econbiz.de/10014309992
Saved in:
7
Ranking of critical success factors for online
retailing
by TOPSIS approach
Singh, Shaina
;
Singh, Rajesh K.
;
Seth, Nitin
- In:
International journal of productivity and quality …
21
(
2017
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10011751226
Saved in:
8
The role of e-service quality and information quality in creating perceived value : antecedents to web site loyalty
Pearson, Ann
;
Tadisina, Suresh
;
Griffin, Chris
- In:
Information systems management
29
(
2012
)
3
,
pp. 201-215
Persistent link: https://www.econbiz.de/10009687978
Saved in:
9
Functional quality and hedonic quality : a study of the dimensions of e-service quality in online travel agencies
Bernardo, Merce
;
Marimon, Frederic
;
Alonso-Almeida, …
- In:
Information & management : the internat. journal of …
49
(
2012
)
7/8
,
pp. 342-347
Persistent link: https://www.econbiz.de/10009696207
Saved in:
10
Web-based information systems success : testing the antecedents of online customer satisfaction
Bellaaj, Moez
- In:
International journal of internet and enterprise …
8
(
2012/13
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10010205078
Saved in:
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