In any organization, customer satisfaction is the number one priority. Customer satisfaction also means profitability. The success of any company depends on the ability to ensure the highest quality at the lowest cost. Today the competitive market leaves no space for error. It is now necessary...

Introduction – Medication error is very undesirable in healthcare because it has a great risk of causing worsening patient condition. There are many factors that can lead to medication errors. One of them is small difference in mentioning, the absence of sufficient symbol for trade name,...