Ionică, Andreea; Băleanu, Virginia; Edelhauser, Eduard; … - In: Annals of the University of Petrosani, Economics 10 (2010) 4, pp. 125-134
Total Quality Management (TQM). Thus, we describe the quality movement from inspection to statistical quality control and … the „Japanese Age” of quality followed then by Total Quality Control (TQC) and TQM developments that drived to the models …