Sillince, J.A.A.; Sykes, G.M.H.; Singh, Deol P. - In: International Journal of Operations & Production Management 16 (1996) 4, pp. 88-111
One problem in studying quality circles (QCs) is the shortage of objective measures of success. Another is the fact that many previous studies have been longitudinal but based on only one site. Presents results of a large sample of over 5,000 QCs which capture some longitudinal aspects of...
