"The Industry 4.0 revolution is shifting the way that quality engineers, managers, and product developers must think about quality control. Super connectivity, IoT, and big data have enabled a transition from traditional "voice of the customer" surveys to the "voice of Big Data," which...

This Minibook is a brief guide for Green Belt during a Lean Six Sigma project management or for Kaizen Leader during a process improvement activity. Through both its theoretical concepts and practical examples it is a pocket book for a quick consultancy. Authors idea comes from companies needs...