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~subject:"Quality management"
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Quality management
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
International journal of quality & reliability management
21
Total quality management & business excellence
16
The TQM journal : the international review of organizational improvement
13
International journal of six sigma and competitive advantage : IJSSCA
11
International journal of productivity and quality management : IJPQM
8
Health care management review : HCM review
6
Benchmarking : an international journal ; BIJ
5
International journal of business excellence
5
International journal of production economics
5
International journal of production research
5
Journal of industrial engineering and management : JIEM
5
Praxishandbuch Six Sigma : Fehler vermeiden, Prozesse verbessern, Kosten senken ; [jetzt mit Six-Sigma-Projektleitfaden]
4
International journal of business and systems research
3
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
3
International journal of process management and benchmarking : IJPMB
3
International journal of services and operations management
3
Journal of health organization and management
3
Achieving competitive advantage through quality management
2
Business process management journal
2
International journal of contemporary hospitality management
2
International journal of operations and quantitative management : IJOQM
2
International journal of quality and innovation
2
International journal of quality and service sciences
2
Managing quality
2
Quality management journal : QMJ
2
Technovation : the international journal of technological innovation, entrepreneurship and technology management
2
The IUP journal of operations management : IJOM
2
Academy of Management journal : AMJ
1
Allgemeine Betriebswirtschaftslehre
1
Amfiteatru economic : an economic and business research periodical
1
Analytical approaches to strategic decision-making : interdisciplinary considerations
1
Benchmarking : an international journal
1
Blaue Reihe
1
Corporate ownership & control : international scientific journal
1
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1
Decision sciences
1
Dirasat, Administrative Sciences
1
ERIM Ph. D. series research in management / Erasmus Institute of Management
1
Economic and environmental studies : a journal for sustainable development ; E&ES
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ECONIS (ZBW)
317
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1
Total quality management : text with cases
Oakland, John S.
-
2003
-
3. ed.
Persistent link: https://www.econbiz.de/10001742178
Saved in:
2
Total quality management : text with cases
Oakland, John S.
-
2000
-
2nd ed
Persistent link: https://www.econbiz.de/10001433768
Saved in:
3
Does service quality influence operational and financial performance of third party logistics service providers? : a mixed multi criteria decision making -text mining-based investi...
Singh, Satender Pal
;
Adhikari, Arnab
;
Majumdar, Adrija
; …
- In:
Transportation research / E : an international journal
157
(
2022
),
pp. 1-22
Persistent link: https://www.econbiz.de/10013169882
Saved in:
4
Critical thinking and continuous improvement : a scientific text mining approach
Pérez Rave, Jorge Iván
;
Fernández Guerrero, Rafael
; …
- In:
Total quality management & business excellence
33
(
2022
)
1
,
pp. 1-27
Persistent link: https://www.econbiz.de/10012821344
Saved in:
5
Four decades of research on quality : summarising, trendspotting and looking ahead
Carnerud, Daniel
;
Bäckström, Ingela
- In:
Total quality management & business excellence
32
(
2021
)
9
,
pp. 1023-1045
Persistent link: https://www.econbiz.de/10012549552
Saved in:
6
Big Data Analytics : Grundlagen, Fallbeispiele und Nutzungspotenziale
D'Onofrio, Sara
(
ed.
);
Meier, Andreas
(
ed.
)
-
2021
Persistent link: https://www.econbiz.de/10012518540
Saved in:
7
Understanding service quality attributes that drive user ratings : a text mining approach
Gunasekar, Sangeetha
;
Kumar, Deepak S.
;
Purani, Keyoor
; …
- In:
Journal of vacation marketing
27
(
2021
)
4
,
pp. 400-419
Persistent link: https://www.econbiz.de/10012624895
Saved in:
8
Service quality using text mining : measurement and consequences
Mejia, Jorge
;
Mankad, Shawn
;
Gopal, Anandasivam
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
6
,
pp. 1354-1372
Persistent link: https://www.econbiz.de/10012695656
Saved in:
9
Assessment of airport service quality : a complementary approach to measure perceived service quality based on Google reviews
Lee, Kiljae
;
Yu, Chunyan
- In:
Journal of air transport management
71
(
2018
),
pp. 28-44
Persistent link: https://www.econbiz.de/10011901797
Saved in:
10
Exploring the generalizability of discriminant word items and latent topics in online tourist reviews
Dickinger, Astrid
;
Lalicic, Lidija
;
Mazanec, Josef A.
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 803-816
Persistent link: https://www.econbiz.de/10011687739
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