"Focusing on important opportunities that will provide value for the organization, this book provides direction and motivation for the improvement process. It provides a method for continuous review of the improvement process and encourages timeliness through its digital-setting and milestones....

"1 Importance of Value Propositions No department within your organization has the copyright on generating good ideas. H. James Harrington Introduct ion Why would anyone write a book on value propositions? Why should you take time to read it? Well, value propositions are the first step in the...

"This book presents, in a very brief form, the tools and techniques that must be mastered by an internal or external consultant assigned to manage an improvement project within an organization. It provides a short overview of each of these important tools but due to the large number of tools and...

The Performance Management Systems Playbook PREFACEACKNOWLEDGMENTS ABOUT THE AUTHORSChapter 1: Why Innovate?. In a NutshellIntroduction. Managing Change and Innovation. Introduction to Innovation and Open Development The Role of the Creative Commons. Today's Dilemma. Addressing the...

Purpose – The purpose of this paper is to define the quality and productivity problems, and improvement opportunities that face the construction industry today. Design/methodology/approach – The authors conducted interviews and surveys plus they researched pertinent literature to come to...

Points out that we have accepted on faith many of our improvement tools without really understanding their impact on the performance of the organization. Challenges some of the basic principles on which total quality management was founded. Presents data from the International Quality Study...

Intro -- Half Title -- Series Page -- Title Page -- Copyright Page -- Dedication -- Contents -- About the Authors -- Key Responsibilities -- Previous Experience -- Awards and Recognition -- Publications and Lectures -- Areas of Expertise -- Acknowledgments -- Authors' Notes -- Foreword -- The...