This paper presents social responsibility of business organisations not as a “nice to do” gesture but rather as a critical driver of corporate performance. The paper proposes a perspective on how social responsibility is currently perceived by the global business community, how it is defined...

Purpose – The purpose of this paper is to explore the link between causes of corporate collapse/demise and the concept of quality. Design/methodology/research – The paper is informed by a review of literature on corporate collapse and quality management. A literature review and global web...

This paper is part of a series addressing the topic of business excellence from a practical, evidence‐based approach. One of the critical aspects of being successful in a modern business context is having clear vision, a balanced journey for the future based on a market‐oriented approach and...