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The direct and contingency effect of supplier coordination and customer coordination on quality and flexibility performance
Jayaram, Jayanth; Xu, Kefeng; Nicolae, Mariana - In: International journal of production research 49 (2011) 1, pp. 59-85
Persistent link: https://www.econbiz.de/10008857047
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The influence of types of training on service system performance in mass service and service shop operations
Mackelprang, Alan W.; Jayaram, Jayanth; Xu, Kefeng - In: International journal of production economics 138 (2012) 1, pp. 183-194
Persistent link: https://www.econbiz.de/10009550541
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Quality management in multi-level supply chains with outsourced manufacturing
Yan, Dong; Xu, Kefeng; Xu, Yi; Wan, Xiang - In: Production and operations management : an international … 25 (2016) 2, pp. 290-305
Persistent link: https://www.econbiz.de/10011457549
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Determinants of quality and efficiency performance in service operations
Jayaram, Jayanth; Xu, Kefeng - In: International journal of operations & production … 36 (2016) 3, pp. 265-285
Persistent link: https://www.econbiz.de/10011558879