Purpose – The purpose of this paper is to explore the role of business intelligence (BI) in a consulting company. The authors propose to analyze quality through data analysis and efficiency under different business contexts. The best processes and tools in data mining are also explored....

Almost similar to quality management in common, Six-Sigma has penetrated most of the sectors of business world these days. Although Six-Sigma originated in industry, it has stirred a substantial amount of academic literature. This paper reviews the existing literature describing the trends,...

The International Standards Organisation's ISO 26000 on social responsibility supports organisations of all types and sizes in their responsibilities towards society and the environment. ISO 26000 recommends that organisations ought to follow its principles on accountability, transparency,...

Social Responsibility Universities are universities that acknowledge endeavors in University Social Responsibility as part of a strategic plan. This study shows how one of the Schools of the University Politécnica of Madrid in Spain has implemented and validated ISO 26000 as a way to extend its...

Continuous Quality Improvement is a daunting challenge before all educational institutions of excellence. The inclusion of various stakeholders in the design and delivery of the programs as well as the overall governance of the institutions further complicates the situation. In order to meet the...