Purpose – This paper seeks to find out which factors influence the willingness of professionals to contribute to a certification process and to understand the rationale behind this willingness. Design/methodology/approach – Based on literature, prerequisites are formulated for the...

Purpose – The purpose of this paper is to explore the added value of philosophy in understanding and overcoming resistance to quality control. Design/methodology/approach – The paper describes a case in which the philosophy of Herman Dooyeweerd was applied to give advice on a standardisation...