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Dependency relationships between critical factors of quality and employee satisfaction

Álvarez-García, José; Río Rama, María de la Cruz del; … - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 595-612

Persistent link: https://www.econbiz.de/10011579888

Influence of quality on employee results : the case of rural accommodations in Spain

Río Rama, María de la Cruz del; Álvarez-García, José; … - In: Total quality management & business excellence : an … 28 (2017) 13, pp. 1489-1508

Persistent link: https://www.econbiz.de/10011816947

State of the art of research on quality management and sport

Durán-Sánchez, Amador; Álvarez-García, José; Río … - In: Sports management as an emerging economic activity : …, (pp. 309-328). 2017

Persistent link: https://www.econbiz.de/10011758392

Quality management and customer results : the tourist accommodation sector in Spain

Álvarez-García, José; Río Rama, María de la Cruz del; … - In: International journal of quality & reliability management 34 (2017) 5, pp. 701-719

Persistent link: https://www.econbiz.de/10011706956

Análisis de las relaciones de dependencia entre los factores críticos de la calidad y los resultados : sector de alojamiento turístico en España

Álvarez-García, José; Vila Alonso, Mercedes; Fraiz … - In: Investigaciones europeas de Dirección y Economía de … 19 (2013) 2, pp. 74-89

The literature review previous to the realization of this research has allowed us to observe that in the field of management of quality is necessary empirical research to analyze the structure of relations among the critical factors of quality and results. In this context, we conducted an...

Persistent link: https://www.econbiz.de/10011954882

Benefits of implementing a quality management system in Spanish thalassotherapy centres

Peris-Ortiz, Marta; Río Rama, María de la Cruz del; … - In: Achieving competitive advantage through quality management, (pp. 1-16). 2015

Persistent link: https://www.econbiz.de/10011300877

Reasons which lead the rural accommodation sector to become certified with “Q For Tourist Quality”

Río Rama, María de la Cruz del; García, José Álvarez; … - In: Global business perspectives 1 (2013) 4, pp. 341-358

Persistent link: https://www.econbiz.de/10010230221

"Q for tourism quality" in the Spanish tourism tourist accommodation sector : implementation and results

Álvarez-García, José; Río Rama, María de la Cruz del; … - In: Achieving competitive advantage through quality management, (pp. 75-93). 2015

Persistent link: https://www.econbiz.de/10011300858

Análisis de las relaciones de dependencia entre los factores críticos de la calidad y los resultados : sector de alojamiento turístico en España

Álvarez García, José; Vila Alonso, Mercedes; Fraiz … - In: Investigaciones europeas de Dirección y Economía de … 19 (2013) 2, pp. 74-89

Persistent link: https://www.econbiz.de/10011520776

Evaluation of service quality at a sport center : case study

Álvarez-García, José; Oliveira, Cristiana; … - In: Sports management as an emerging economic activity : …, (pp. 73-85). 2017

Persistent link: https://www.econbiz.de/10011758352