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The management of customer requirements in a product-service system context : a case study in the medical equipment sector
Haber, Nicolas; Fargnoli, Mario - In: International journal of services and operations … 37 (2020) 2, pp. 145-169
Persistent link: https://www.econbiz.de/10012521742
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Intelligent quality management system using analytic hierarchy process and fuzzy association rules for manufacturing sector
Abraham, Phebe; Suganthi, L. - In: International journal of productivity and quality … 12 (2013) 3, pp. 287-312
Persistent link: https://www.econbiz.de/10009788060
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Integrating fuzzy MCDM methodology to investigate quality management practices in Indian digital service SMEs
Basu, Rana; Bhola, Prabha - In: International journal of services and operations management 25 (2016) 2, pp. 173-205
Persistent link: https://www.econbiz.de/10011636414
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An assessment of sustainable house using FST-QFD-AHP multi-criteria decision-making approach
Raut, Rakesh D.; Kamble, Sachin S.; Jha, Manoj K. - In: International journal of procurement management 9 (2016) 1, pp. 86-122
Persistent link: https://www.econbiz.de/10011621379
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Hybrid fuzzy MCDM model for effective utilisation of quality cost analysis in manufacturing firms
Sailaja, A.; Basak, P. C.; Viswanadhan, K. G. - In: International journal of productivity and quality … 24 (2018) 2, pp. 219-241
Persistent link: https://www.econbiz.de/10011889278
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Multi-criteria decision-making for automobile purchase using an integrated analytical quality fuzzy (AQF) technique
Raut, Rakesh D.; Bhasin, Harsh V.; Kamble, Sachin S. - In: International journal of services and operations management 10 (2011) 2, pp. 136-167
Persistent link: https://www.econbiz.de/10009313094
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An integrated fuzzy QFD and AHP approach for facility location selection
Kumar, K.; Kumanan, Somasundaram - In: The IUP journal of supply chain management : IJSCM 8 (2011) 4, pp. 30-41
Persistent link: https://www.econbiz.de/10009425771
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A fuzzy MCDM model with objective and subjective weights for evaluating service quality in hotel industries
Zoraghi, Nima; Amiri, Maghsoud; Talebi, Golnaz; Zowghi, … - In: Journal of industrial engineering international 9 (2013), pp. 1-13
This paper presents a fuzzy multi-criteria decision-making (FMCDM) model by integrating both subjective and objective weights for ranking and evaluating the service quality in hotels. The objective method selects weights of criteria through mathematical calculation, while the subjective method...
Persistent link: https://www.econbiz.de/10010225042
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Integration of QFD, AHP, and LPP methods in supplier development problems under uncertainty
Shad, Zahra; Roghanian, Emad; Mojibian, Fatemeh - In: Journal of industrial engineering international 10 (2014), pp. 1-8
integrated approach includes analytic hierarchy process (AHP), QFD, and LPP to maximize overall customer satisfaction under … uncertain conditions and apply them in the supplier development problem. The fuzzy AHP (FAHP) approach is adopted as a powerful …
Persistent link: https://www.econbiz.de/10010235607
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A combined approach for fuzzy multi-objective multiple knapsack problems for defence project selection
Bakirli, B. B.; Gencer, C.; Aydoğan, E. K. - In: Journal of the Operational Research Society : OR 65 (2014) 7, pp. 1001-1016
Persistent link: https://www.econbiz.de/10010376647