Introduction -- TQM and National Culture -- Construction Industry in China -- Construction Industry in Nigeria -- Relationship Between the Chinese and Nigerian Construction Industries -- Conceptual Approach -- Research Design and Method -- Results and Discussions -- Summary and Conclusions

Proposes that the improvement of an existing quality management system (QMS) through flexibility and innovation will increase product and service quality, which will in turn enhance and advance the organization’s business objective. Explores the “segmentalist” and “integrative”...