Customer satisfaction in life insurance is the difference between the desired level of performance by the customers from the insurer and the actual experience of the customer on performance of insurer. In today's competitive market customer and his satisfaction is of immense importance for the...

This article is the outcome of an exploratory research, carried out to quantify the quality of work-life in the machining industry in India. A quantification model has been developed which can be easily understood and implemented by entrepreneurs. The basic concept of Quality of Work-Life (QWL)...

This article is the outcome of an exploratory research, carried out to quantify the quality of work life in the machining industry in India. A quantification model has been developed which can be easily understood and implemented by entrepreneurs.The basic concept of Quality of Work Life (QWL) a...