Is modern management relevant beyond the corporate boardrooms of developed economies? This book boldly attempts to marry Total Quality Management strategies to social sector initiatives in emerging economies. The challenges of Indian school education are diagnosed vis-a-vis TQM application in...

This paper examines the concept and strategies of Total Quality Management (TQM), in order to develop a model of TQM based school education for implementation in primary education in India. It begins with a description of challenges of Indian education. After defining the concept of TQM, a...