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~subject:"Quality management"
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Quality management in public sector organizations
Bovaird, Tony
- In:
Public management and governance
,
(pp. 165 - 180)
.
2009
Persistent link: https://www.econbiz.de/10014560028
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Concepts and methods of awarding and assessing quality in the public sector in OECD countries
Löffler, Elke
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1995
Persistent link: https://www.econbiz.de/10000975914
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Verwaltungsmodernisierung im internationalen Vergleich : Meßkriterien und Implementationsstrategien in Deutschland, Großbritannien und in den USA
Löffler, Elke
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1998
Persistent link: https://www.econbiz.de/10000988055
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Von der Kundenorientierung zur Kundenintegration : Grundzüge eines kooperativen Qualitätsmanagements
Löffler, Elke
- In:
Wege zum Qualitätsmanagement
,
(pp. 91-104)
.
2010
Persistent link: https://www.econbiz.de/10014564527
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