s demonstrated in a recent laboratory experiment [see Sebald and Walzl (2014)], individuals tend to sanction others who subjectively evaluate their performance when-ever this assessment falls short of the individuals' self-evaluation. Interestingly, this is the case even if the individuals'...

We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert's provision and charging decisions. We argue that the expert's...

We conduct a laboratory experiment with agents working on and principals benefitting from a real effort task in which the agents' performance can only be evaluated subjectively. Principals give subjective performance feedback to agents and agents have an opportunity to sanction principals. In...