Chapter 1: Introduction -- Chapter 2: Lloyd’s: its history and business practices -- Chapter 3: Lloyd’s people: their social composition and political economy -- Chapter 4: Expansion, scandals and frauds – Lloyd’s in the 1970s -- Chapter 5: The first reforms and public scrutiny --...

The insurance industry currently finds itself in a revolutionary situation characterized, in part, by the impact of new direct marketing techniques, facilitated by new technologies; by corporate restructuring and the creation of international mega-corporations; and by the accelerating...