Intro -- Contents -- Preface -- 1 The Value of Operations -- I Operations Strategy -- 2 From Customer Value to Operations Strategy -- 3 Matching Products, Markets, and Strategies -- 4 Procurement and Supply Contracts as Competitive Weapons -- 5 Risk Mitigation Strategies -- 6 Rethinking the Role...

In a current era of intense competition, a fast fashion retailer needs to exploit the use of advanced technology such as Radio Frequency Identification (RFID) extensively so as to develop competitive advantage for long term success of the business. RFID technology is particularly significant in...

It has been widely noted in many publications, both in academic subjects and popular references that supply chain management is important to deliver the products and services to end customers. However, it appears that the notions on supply chain management may only be indirectly associated with...

Customers are crucial to any business, as without customers, there will be no sales; and without sales, there will be no revenue and profits. Hence, there is a lot of attention on ‘customer-centricity'. With competition now at the supply chain level, competitive advantage comes from the...