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Persistent link: https://www.econbiz.de/10010433234
This study examines the effects of reputation in the nascent but rapidly growing online labor markets. In these markets contract winners (vendors) provide clients with customized products such as computer software, business plans and artistic designs. The products are used primarily for business...
Persistent link: https://www.econbiz.de/10013008779
Persistent link: https://www.econbiz.de/10011819579
This study examines how sellers respond to changes in the design of reputation systems on eBay. Specifically, we focus on one particular strategic behavior on eBay’s reputation system – the sellers’ explicit retaliation and subsequent revoking of negative feedback provided by buyers. We...
Persistent link: https://www.econbiz.de/10014041933