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~subject:"Retail trade"
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Retail trade
Relationship marketing
25,325
Beziehungsmarketing
25,324
Consumer behaviour
8,945
Konsumentenverhalten
8,945
Kundenzufriedenheit
5,477
Customer satisfaction
5,461
Service quality
3,919
Dienstleistungsqualität
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Brand management
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2,297
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2,297
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2,067
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2,067
Marketingmanagement
1,907
Markenimage
1,899
Brand image
1,895
Marketing management
1,880
Kundenbindung
1,813
Electronic Commerce
1,765
E-commerce
1,660
Online-Marketing
1,618
Internet marketing
1,595
Kundenwert
1,511
Customer value
1,468
Customer integration
1,467
Kundenintegration
1,467
Vertrauen
1,428
Confidence
1,404
Einzelhandel
1,372
Brand
1,293
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Markenartikel
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Gil Saura, Irene
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Schramm-Klein, Hanna
12
Das, Gopal
9
Bijmolt, Tammo H. A.
8
Bang, Nguyen
7
Chen, Jing
6
Frasquet Deltoro, Marta
6
Ieva, Marco
6
Kumar, V.
6
Lombart, Cindy
6
Neslin, Scott A.
6
Pantano, Eleonora
6
Rubio Benito, Natalia
6
Steinmann, Sascha
6
Berenguer Contrí, Gloria
5
Breugelmans, Els
5
Devaraj, K.
5
Hübner, Alexander
5
Khare, Arpita
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Louis, Didier
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Molinillo, Sebastian
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Reinartz, Werner J.
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Riekhof, Hans-Christian
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Ritschel, Falk
5
Roggeveen, Anne L.
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Ruiz-Molina, Maria-Eugenia
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Ruiz-Molina, María-Eugenia
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Sequeira, A. H.
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Shenoy, Seema
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Sheth, Jagdish N.
5
Soni, Pavleen
5
Wagner, Gerhard
5
Ziliani, Cristina
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Al-Nabhani, Khalid
4
Bhardwaj, Renu
4
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Kega
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National Bureau of Economic Research
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Organisation for Economic Co-operation and Development
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Oxford Institute of Retail Management
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
ayway media GmbH
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Journal of retailing and consumer services
176
Journal of retailing
47
Journal of business research : JBR
46
The international review of retail, distribution and consumer research
45
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
13
Marketing intelligence & planning
13
Journal of the Academy of Marketing Science
11
Cogent business & management
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Psychology & marketing
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of business information systems : IJBIS
8
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Services marketing quarterly
8
International journal of electronic commerce : IJEC
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
SpringerLink / Bücher
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handbook of research on retailer-consumer relationship development
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
5
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ECONIS (ZBW)
1,353
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1
Apotheken-Marketing :
Kundenbindung
durch Beratung als strategischer Erfolgsfaktor
Freytag, Jens
-
1996
Persistent link: https://www.econbiz.de/10000592138
Saved in:
2
Einsatzmöglichkeiten des Customer Profiling im Kundenrückgewinnungsmanagement des E-Retailing
Möhlenbruch, Dirk
;
Ritschel, Falk
;
Sinning, Falk
-
2009
Persistent link: https://www.econbiz.de/10003890220
Saved in:
3
The role of customer loyalty as a brand extension purchase predictor
Martinelli, Elisa
;
Belli, Alex
;
Marchi, Gianluca
- In:
The international review of retail, distribution and …
25
(
2015
)
2
,
pp. 105-119
Persistent link: https://www.econbiz.de/10011299067
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4
Structural equation model of customer loyalty : case study of traditional retail shop customers in Hatyai District, Songkhla Province, Thailand
Songsom, Anuwat
;
Trichun, Charlee
- In:
Journal of management research
5
(
2013
)
1
,
pp. 128-137
Persistent link: https://www.econbiz.de/10009727801
Saved in:
5
Kundenbindung
im Multichannel Retailing
Harter, Tarik
-
2013
Persistent link: https://www.econbiz.de/10009699556
Saved in:
6
Evolving the private label role in the retailer-customer relationship : antecedents and impact of premium private labels on customer loyalty to the retailer
Martinelli, Elisa
;
Vergura, Donata Tania
- In:
Handbook of research on retailer-consumer relationship …
,
(pp. 86-106)
.
2014
Persistent link: https://www.econbiz.de/10010379352
Saved in:
7
Customer experience in the omni-channel world and the challenges and opportunities this presents
Cook, Glenn
- In:
Journal of direct, data and digital marketing practice …
15
(
2013/14
)
4
,
pp. 262-266
Persistent link: https://www.econbiz.de/10010385974
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8
Kundenzufriedenheit in direkt absetzenden Einzelhandelsgärtnereien
Schöps, Johanna
-
2013
Persistent link: https://www.econbiz.de/10010365366
Saved in:
9
Customer loyalty : a customer experience approach with special reference to organised retailing in India
Sathish, A. S.
;
Ganesan, P.
- In:
International journal of economic policy in emerging …
8
(
2015
)
4
,
pp. 347-360
Persistent link: https://www.econbiz.de/10011505998
Saved in:
10
Advanced customer analytics : targeting, valuing, segmenting and loyalty techniques
Grigsby, Mike
-
2016
Persistent link: https://www.econbiz.de/10011517452
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