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Retail trade
Organizational change
26,088
Organisatorischer Wandel
26,054
Relationship marketing
25,165
Beziehungsmarketing
25,079
Organizational behaviour
9,203
Verhalten in Organisationen
9,177
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2,839
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2,642
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2,594
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2,560
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2,391
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2,352
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6
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Ieva, Marco
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Kumar, V.
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Lombart, Cindy
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Neslin, Scott A.
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Pantano, Eleonora
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Ruiz-Molina, María-Eugenia
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Sequeira, A. H.
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Shenoy, Seema
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Soni, Pavleen
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Wagner, Gerhard
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Bhardwaj, Renu
4
Chebat, Jean-Charles
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ayway media GmbH
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Journal of retailing and consumer services
179
Journal of retailing
47
Journal of business research : JBR
46
The international review of retail, distribution and consumer research
45
International journal of retail & distribution management
34
International journal of retail and distribution management
30
The journal of services marketing
15
Journal of strategic marketing
12
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
11
Marketing intelligence & planning
11
Cogent business & management
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of the Academy of Marketing Science
10
International journal of production economics
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of electronic commerce : IJEC
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
European journal of marketing : EJM
7
International journal of business information systems : IJBIS
7
Services marketing quarterly
7
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
SpringerLink / Bücher
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
5
The service industries journal
5
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ECONIS (ZBW)
1,388
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1
In-store experience and customer loyalty of TopT (Pty) Ltd
Theledi, Karabo Mpho
;
Mudzanani, Takalani Eric
- In:
African journal of business and economic research : AJBER
15
(
2020
)
3
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012666417
Saved in:
2
How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
3
Organisational justice and customer citizenship behaviour of retail industries
Di, Eh
;
Huang, Chien-jung
;
Chen, I-heng
;
Yu, Te-cheng
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1919-1934
Persistent link: https://www.econbiz.de/10008759999
Saved in:
4
The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho
;
Yoo, Jaewon
;
Jung, Yeonsung
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
Saved in:
5
Meanings of shared resources in interorganizational relationships : a narrative study in retailing
Julkunen, Saara
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 17-34
Persistent link: https://www.econbiz.de/10011633591
Saved in:
6
Business reengineering im Einzelhandel
Helpup, Antje
-
1998
Persistent link: https://www.econbiz.de/10000982440
Saved in:
7
CRM and retail service quality : front-line employee perspectives
O'Reilly, Kelly
;
Paper, David
- In:
International journal of retail & distribution management
40
(
2012
)
11
,
pp. 865-881
Persistent link: https://www.econbiz.de/10009686411
Saved in:
8
Erfolgsfaktoren des Transformationsprozesses zum Lösungsanbieter : das Beispiel Media Markt
Ungrade, Carsten
;
Erlenkämper, Stefan
- In:
Marketing von Solutions : innovative Ansätze und Best …
,
(pp. 371-394)
.
2010
Persistent link: https://www.econbiz.de/10008736870
Saved in:
9
Employee ownership and the drive to do business responsibly : a study of the John Lewis Partnership
Storey, John
;
Salaman, Graeme
- In:
Oxford review of economic policy
33
(
2017
)
2
,
pp. 339-354
Persistent link: https://www.econbiz.de/10011951660
Saved in:
10
Dynamics of loyalty programs in Malaysian retailing : a strategic marketing perspective
Julian, Craig C.
;
Ahmed, Zafar U.
;
Che Aniza Che Wel
; …
- In:
Journal of transnational management : the official …
21
(
2016
)
3
,
pp. 101-114
Persistent link: https://www.econbiz.de/10011564257
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