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The expected retail customer : value co-creator, co-producer or disturbance?
Fellesson, Markus; Salomonson, Nicklas - In: Journal of retailing and consumer services 30 (2016), pp. 204-211
Persistent link: https://www.econbiz.de/10011473201
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It takes two to interact : service orientation, negative emotions and customer phubbing in retail service work
Fellesson, Markus; Salomonson, Nicklas - In: Journal of retailing and consumer services 54 (2020), pp. 1-8
Persistent link: https://www.econbiz.de/10012238353
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Consumer perception and behavior in the retail foodscape : a study of chilled groceries
Lindberg, Ulla; Salomonson, Nicklas; Sundström, Malin; … - In: Journal of retailing and consumer services 40 (2018), pp. 1-7
Persistent link: https://www.econbiz.de/10011801706