Similar Search Results

Process drivers of e-service quality : analysis of data from an online rating site

Heim, Gregory R.; Field, Joy M. - In: Journal of operations management 25 (2007) 5, pp. 962-984

Persistent link: https://www.econbiz.de/10003533547

Supply chain transformation and technology management challenges in developing regions : inductive theory building from rural Chinese nanostores

Guo, Xitong; Lu, Guanyi; Villena, Veronica H.; Vogel, … - In: Journal of operations management 68 (2022) 5, pp. 454-486

Persistent link: https://www.econbiz.de/10013288031

Examining the Link Between Retailer Inventory Leanness and Operational Efficiency : Moderating Roles of Firm Size and Demand Uncertainty

Chuang, Howard Hao-Chun - 2020

Lean retailing philosophy appears to be manifested in retail industry patterns showing decreasing and historically low retailer inventories. Whether these lean inventory developments translate to better retailer operational performance is still an open question. We empirically examine...

Persistent link: https://www.econbiz.de/10012849446

Assessing impacts of introducing ship-to-store service on sales and returns in omnichannel retailing : a data analytics study

Akturk, M. Serkan; Ketzenberg, Michael; Heim, Gregory R. - In: Journal of operations management 61 (2018), pp. 15-45

Persistent link: https://www.econbiz.de/10011932706