//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Retail trade"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
E-tailing quality index
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Retail trade
Marketing
31,390
Electronic Commerce
23,835
Service quality
21,605
E-commerce
21,214
Dienstleistungsqualität
20,854
Einzelhandel
17,771
Consumer behaviour
16,758
Konsumentenverhalten
16,307
Theorie
12,990
Theory
12,778
Online-Handel
11,283
Online retailing
11,238
Product quality
10,783
Produktqualität
10,761
Customer satisfaction
7,708
Deutschland
7,703
Relationship marketing
7,616
Beziehungsmarketing
7,552
Kundenzufriedenheit
7,404
USA
6,748
Germany
6,417
United States
6,322
Internet
6,280
Index
6,086
Index number
5,684
Marketingmanagement
4,468
Marketing management
4,242
Welt
3,965
World
3,902
Qualitätsmanagement
3,816
Online-Marketing
3,767
Internet marketing
3,749
Quality management
3,695
Indexberechnung
3,241
Social Web
3,236
Social web
3,232
Index construction
3,185
marketing
2,593
Wirtschaftsprüfung
2,542
more ...
less ...
Online availability
All
Undetermined
4,626
Free
3,138
Type of publication
All
Article
9,699
Book / Working Paper
5,329
Journal
137
Other
4
Type of publication (narrower categories)
All
Article in journal
8,153
Aufsatz in Zeitschrift
8,153
Graue Literatur
1,556
Non-commercial literature
1,556
Aufsatz im Buch
1,180
Book section
1,180
Working Paper
1,035
Arbeitspapier
1,032
Hochschulschrift
480
Thesis
373
Collection of articles of several authors
269
Sammelwerk
269
research-article
215
Case study
141
Fallstudie
141
Aufsatzsammlung
137
Bibliografie enthalten
131
Bibliography included
131
Amtsdruckschrift
123
Government document
123
Conference paper
107
Konferenzbeitrag
107
Statistik
96
Statistics
79
Konferenzschrift
69
Conference proceedings
48
Market information
48
Marktinformation
48
Lehrbuch
38
Textbook
37
Collection of articles written by one author
30
Sammlung
30
Advisory report
26
Gutachten
26
No longer published / No longer aquired
24
case-report
24
review-article
20
Ratgeber
17
Reprint
17
Forschungsbericht
16
more ...
less ...
Language
All
English
13,315
German
1,511
French
85
Undetermined
57
Russian
40
Italian
34
Polish
28
Spanish
28
Dutch
21
Hungarian
16
Danish
13
Finnish
13
Swedish
13
Ukrainian
11
Norwegian
8
Japanese
6
Croatian
5
Romanian
4
Lithuanian
3
Portuguese
3
Arabic
2
Modern Greek (1453-)
2
Chinese
2
Bosnian
1
Czech
1
Korean
1
Slovenian
1
Vietnamese
1
more ...
less ...
Author
All
Swoboda, Bernhard
50
Grewal, Dhruv
49
Pantano, Eleonora
40
Schramm-Klein, Hanna
38
Rudolph, Thomas
34
Thurik, Adriaan R.
34
Richards, Timothy J.
33
Alexander, Nicholas
29
Fernie, John
28
Zentes, Joachim
26
Gázquez-Abad, Juan Carlos
25
Morschett, Dirk
25
Gil Saura, Irene
24
Zielke, Stephan
24
Dawson, John A.
23
Roggeveen, Anne L.
21
Schröder, Hendrik
21
Teller, Christoph
21
Aithal, P. S.
20
Carree, Martin Anthony
20
Cheng, T. C. E.
20
H. R., Ganesha
20
Hübner, Alexander
20
Kesavan, Saravanan
20
Martínez-López, Francisco J.
20
Rabinovich, Elliot
20
Täger, Uwe Christian
20
Fisher, Marshall L.
19
Gallino, Santiago
19
Khare, Arpita
19
Neumark, David
19
Raff, Horst
19
Wey, Christian
19
Chen, Jing
18
Cliquet, Gérard
18
Das, Gopal
18
Jones, Peter
18
Lachner, Josef
18
Raman, Ananth
18
Sparks, Leigh
18
more ...
less ...
Institution
All
National Bureau of Economic Research
72
European Centre for the Development of Vocational Training
17
Springer Fachmedien Wiesbaden
17
USA / Bureau of the Census
13
Bundesverband der Deutschen Volksbanken und Raiffeisenbanken
12
International Energy Agency
11
Books on Demand GmbH <Norderstedt>
9
Europäische Kommission / Statistisches Amt
8
Hoofbedrijfschap Detailhandel
8
Institut für Handelsforschung <Köln>
8
Gottlieb-Duttweiler-Institut für Wirtschaftliche und Soziale Studien <Rüschlikon>
6
ifo Institut für Wirtschaftsforschung
6
Bundesarbeitsgemeinschaft der Mittel- und Großbetriebe des Einzelhandels
5
Federal Reserve Bank of New York
5
Handelsverband Deutschland
5
Japan / Tōkeikyoku
5
OECD
5
Betriebswirtschaftliche Beratungsstelle für den Einzelhandel <Köln>
4
Ekonomiska forskningsinstitutet <Stockholm>
4
Europäische Kommission
4
Federal Reserve Bank of Chicago
4
Federal Reserve Bank of Philadelphia
4
Federal Reserve Board (Board of Governors of the Federal Reserve System)
4
Vereinte Nationen / Statistical Office
4
Verlag Dr. Kovač
4
epubli GmbH
4
Österreichisches Institut für Wirtschaftsforschung
4
College of Business
3
Deutsches Institut für Urbanistik
3
Edward Elgar Publishing
3
Federal Reserve Bank of San Francisco
3
Großbritannien / Ministry of Labour and National Service
3
Großbritannien / Monopolies and Mergers Commission
3
Harvard Graduate School of Business Administration
3
IGI Global
3
Institut national de la statistique et des études économiques <Frankreich>
3
Institute of Developing Economies, Japan External Trade Organization (JETRO)
3
Istituto Nazionale di Statistica
3
Japan / Keizai Sangyōshō / Chōsa-Tōkeibu
3
KMU Forschung Austria - Austrian Institute for SME Research <Wien>
3
more ...
less ...
Published in...
All
Journal of retailing and consumer services
666
Journal of retailing
263
The international review of retail, distribution and consumer research
233
International journal of retail & distribution management
226
Journal of business research : JBR
186
International journal of production economics
183
European journal of operational research : EJOR
178
International Journal of Retail & Distribution Management
149
International journal of retail and distribution management
98
Management science : journal of the Institute for Operations Research and the Management Sciences
95
Manufacturing & service operations management : M & SOM
73
NBER working paper series
72
Production and operations management : an international journal of the Production and Operations Management Society
64
International journal of production research
58
NBER Working Paper
58
SpringerLink / Bücher
58
Omega : the international journal of management science
57
Working paper / National Bureau of Economic Research, Inc.
57
Transportation research / E : an international journal
56
European retail research
51
Handelsforschung
47
International journal of electronic marketing and retailing : IJEMR
47
Ifo-Schnelldienst
46
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
45
European journal of marketing : EJM
43
The service industries journal
41
International journal of industrial organization
39
Journal of the Academy of Marketing Science
39
European Journal of Marketing
38
Psychology & marketing
38
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
35
Retailing in the 21st century : current and future trends
35
The journal of services marketing
33
Journal of marketing
32
Production and operations management : the flagship research journal of the Production and Operations Management Society
32
Marketing intelligence & planning
31
Journal of marketing channels : ... distribution systems, strategy, and management
30
Mitteilungen des Instituts für Handelsforschung an der Universität zu Köln
30
Inventi impact: retailing & consumer services
29
Asia Pacific journal of marketing and logistics
28
more ...
less ...
Source
All
ECONIS (ZBW)
14,701
Other ZBW resources
304
RePEc
83
USB Cologne (EcoSocSci)
55
BASE
23
EconStor
3
Showing
1
-
10
of
15,169
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Relationship between customer loyalty and service failure, service recovery and switching costs in online
retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
2
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
3
Category-specific RECIPEs for internet
retailing
quality
Francis, Julie E.
- In:
The journal of services marketing
23
(
2009
)
7
,
pp. 450-461
Persistent link: https://www.econbiz.de/10009525712
Saved in:
4
Service quality and price perceptions by internet retail customers : linking the three stages of service interaction
Cho, Yun Kyung
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 432-445
Persistent link: https://www.econbiz.de/10010432161
Saved in:
5
How to measure quality in multi-channel
retailing
and not die trying
Acquila-Natale, Emiliano
;
Iglesias-Pradas, Santiago
- In:
Journal of business research : JBR
109
(
2020
),
pp. 38-48
Persistent link: https://www.econbiz.de/10012238022
Saved in:
6
Influence of retailers' website system quality factors on online shopping in South Africa
Hung-Joubert, Yu-Ting
;
Erdis, Cindy
- In:
African journal of science, technology, innovation and …
11
(
2019
)
2
,
pp. 211-221
Persistent link: https://www.econbiz.de/10012172612
Saved in:
7
Retailer loyalty in the online context : the influence of transactional and relational experiences assessment
Giovanis, Apostolos N.
;
Melanthiou, Yioula
- In:
Journal of customer behaviour
16
(
2017
)
1
,
pp. 35-59
Persistent link: https://www.econbiz.de/10011757531
Saved in:
8
Electronic logistics service quality and repurchase intention in e-tailing : catalytic role of shopping satisfaction, payment options, gender and returning experience
Jain, Nikunj Kumar
;
Gajjar, Hasmukh
;
Shah, Bhavin J.
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012433719
Saved in:
9
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
Saved in:
10
Service convenience : on-line versus brick and mortar bookstores
Stephens, Paul
;
McGowan, Matthew K.
- In:
International journal of information systems in the …
7
(
2015
)
3
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011283614
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->