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Exploring the impact of retailing ethics on customer satisfaction

Sharma, Bodh Raj; Sharma, R. D. - In: Metamorphosis : a journal of management research 12 (2013) 2, pp. 13-21

Persistent link: https://www.econbiz.de/10010514879

The behavioral consequences of service quality : an empirical study in the Chinese retail pharmacy industry

Chen, Yuwen; Fu, Frank Q. - In: Health marketing quarterly 32 (2015) 1, pp. 14-30

Persistent link: https://www.econbiz.de/10011289348

Antecedents of customer loyalty in the retailing sector : the impact of switching costs

Stan, Valentina - In: The journal of applied business research 31 (2015) 2, pp. 371-382

Persistent link: https://www.econbiz.de/10010526775

Does online group buying benefit or destroy retail businesses?

Cheung, Tommy; Wong, Wai Hung; Wong, Ricky S.; Zhu, Jia - In: International journal of business and economics 15 (2016) 1, pp. 1-16

Persistent link: https://www.econbiz.de/10011554042

Mediating effect of store attachment in formation of store emotions and patronage through art and culture sponsorship in retailing

Shin, Jong-Kuk; Park, Minsook - In: Journal of global scholars of marketing science : … 24 (2014) 4, pp. 441-452

Persistent link: https://www.econbiz.de/10010438482

Loyalty programs in e-commerce and their perception by the young adult internet population

Tahal, Radek - In: Central European business review : CEBR 3 (2014) 2, pp. 7-13

Persistent link: https://www.econbiz.de/10010408384

Measuring customer pre-purchase satisfaction in a retail setting

Huang, W. Y.; Dubinsky, Alan J. - In: The service industries journal 34 (2014) 3, pp. 212-229

Persistent link: https://www.econbiz.de/10010344138

The antecedents of store image and customer satisfaction

Külter Demirgüneş, Banu - 2014

Persistent link: https://www.econbiz.de/10011293722

The effectiveness of using SMS instalment alert platform on customer satisfaction in the retail clothing stores in Zimbabwe

Chiguvi, Douglas; Mahambo, Collen; Kgetho, Keofe Tender - In: Dutch journal of finance and management 4 (2020) 2/66, pp. 1-6

The study was focusing on the effectiveness of using (SMS) instalment platform as a way of meeting customer satisfaction at Edgars stores Ltd in Zimbabwe. The main objective of the research was to measure the effectiveness of SMS installment platform on customer satisfaction. Causal research...

Persistent link: https://www.econbiz.de/10012545387

An application of the Kano model and retail service quality scale to Vietnamese supermarkets

Ha Thu Nguyen - In: International journal of productivity and quality … 31 (2020) 2, pp. 189-206

Persistent link: https://www.econbiz.de/10012516275

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