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~subject:"Retail trade"
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Retail trade
Relationship marketing
26,165
Beziehungsmarketing
25,491
Consumer behaviour
9,004
Konsumentenverhalten
8,960
Customer satisfaction
5,532
Kundenzufriedenheit
5,477
Service quality
3,940
Dienstleistungsqualität
3,927
Brand management
2,600
Markenführung
2,597
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Lieferantenmanagement
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Supplier relationship management
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2,066
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Marketingmanagement
1,903
Brand image
1,902
Markenimage
1,898
Marketing management
1,888
Kundenbindung
1,813
Electronic Commerce
1,735
E-commerce
1,654
Online-Marketing
1,624
Internet marketing
1,604
Kundenwert
1,506
Customer value
1,470
Kundenintegration
1,467
Customer integration
1,466
Vertrauen
1,395
Confidence
1,388
Einzelhandel
1,367
Brand
1,294
Markenartikel
1,284
Online-Handel
1,265
Online retailing
1,258
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9
Bijmolt, Tammo H. A.
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6
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6
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Kumar, V.
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Pantano, Eleonora
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Rubio Benito, Natalia
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Steinmann, Sascha
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Berenguer Contrí, Gloria
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Wagner, Gerhard
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Ziliani, Cristina
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Al-Nabhani, Khalid
4
Bhardwaj, Renu
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Kega
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Organisation for Economic Co-operation and Development
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Oxford Institute of Retail Management
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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ayway media GmbH
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Journal of retailing and consumer services
176
Journal of retailing
47
Journal of business research : JBR
46
The international review of retail, distribution and consumer research
45
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
13
Marketing intelligence & planning
13
Journal of the Academy of Marketing Science
11
Cogent business & management
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Psychology & marketing
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of business information systems : IJBIS
8
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Services marketing quarterly
8
International journal of electronic commerce : IJEC
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
SpringerLink / Bücher
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handbook of research on retailer-consumer relationship development
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
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ECONIS (ZBW)
1,352
Other ZBW resources
2
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1
Analysis of homogeneity between organised and traditional retailers with respect to customer loyalty
Balakrishnan, Shyamaladevi
;
Parthasarathy, Ravilochanan
- In:
International journal of business excellence
11
(
2017
)
3
,
pp. 301-319
Persistent link: https://www.econbiz.de/10011734392
Saved in:
2
Einsatzmöglichkeiten des Customer Profiling im Kundenrückgewinnungsmanagement des E-Retailing
Möhlenbruch, Dirk
;
Ritschel, Falk
;
Sinning, Falk
-
2009
Persistent link: https://www.econbiz.de/10003890220
Saved in:
3
The role of customer loyalty as a brand extension purchase predictor
Martinelli, Elisa
;
Belli, Alex
;
Marchi, Gianluca
- In:
The international review of retail, distribution and …
25
(
2015
)
2
,
pp. 105-119
Persistent link: https://www.econbiz.de/10011299067
Saved in:
4
Structural equation model of customer loyalty : case study of traditional retail shop customers in Hatyai District, Songkhla Province, Thailand
Songsom, Anuwat
;
Trichun, Charlee
- In:
Journal of management research
5
(
2013
)
1
,
pp. 128-137
Persistent link: https://www.econbiz.de/10009727801
Saved in:
5
Kundenbindung
im Multichannel Retailing
Harter, Tarik
-
2013
Persistent link: https://www.econbiz.de/10009699556
Saved in:
6
Evolving the private label role in the retailer-customer relationship : antecedents and impact of premium private labels on customer loyalty to the retailer
Martinelli, Elisa
;
Vergura, Donata Tania
- In:
Handbook of research on retailer-consumer relationship …
,
(pp. 86-106)
.
2014
Persistent link: https://www.econbiz.de/10010379352
Saved in:
7
Customer experience in the omni-channel world and the challenges and opportunities this presents
Cook, Glenn
- In:
Journal of direct, data and digital marketing practice …
15
(
2013/14
)
4
,
pp. 262-266
Persistent link: https://www.econbiz.de/10010385974
Saved in:
8
Kundenzufriedenheit in direkt absetzenden Einzelhandelsgärtnereien
Schöps, Johanna
-
2013
Persistent link: https://www.econbiz.de/10010365366
Saved in:
9
Customer loyalty : a customer experience approach with special reference to organised retailing in India
Sathish, A. S.
;
Ganesan, P.
- In:
International journal of economic policy in emerging …
8
(
2015
)
4
,
pp. 347-360
Persistent link: https://www.econbiz.de/10011505998
Saved in:
10
Advanced customer analytics : targeting, valuing, segmenting and loyalty techniques
Grigsby, Mike
-
2016
Persistent link: https://www.econbiz.de/10011517452
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