We demonstrate the value of utility-based choice models to estimate demand and plan inventory for new and used textbooks in the presence of consumer choice and stockout-based substitution at a university textbook retailer. Demand information is censored, the exact time of stockout is not...

Online retailers utilize lateral transshipment to meet the immediate shortage of demand at one location from surplus at another location within their retailing network. One option to reduce such potentially expensive transshipment is to hold additional safety stock at each location. We...

We empirically examine consumer showrooming phenomenon in the footwear industry. Using transaction-level data from a large online footwear retailer and offline store entry data from four major footwear retail chains in the U.S., we quantify the effect of offline store entry on the competing...