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judge service quality ex-ante. Signaling theory suggests that firms may deploy signals such as certification and customer … the variable nature of customer demand. Based on the organization theory literature, formalized procedures and routines …
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This paper analyzes a duopoly model with stochastic demand in which firms first choose their strategy variable and compete afterwards. Contrary to the existing literature, we show that firms do not always choose a quantity which is the variable that induces a smaller degree of competition. The...
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