Life insurance players have started realizing that their business depends on customer satisfaction, the purpose of this … paper is to determine the antecedents and consequences of customer satisfaction in insurance services in Syria. In order to … is 400 clients of four insurance institutions. The findings Show that price satisfaction and image have a positive effect …

Insurance companies are making an ever increasing effort to tailor their products more to the needs of their customers … and perceive the benefit of insurance contracts differently from rather rational corporate insurance clients. The … dissertation at hand aims at fostering the understanding of customer needs and their perception of insurance contracts and provides …