Four longitudinal case studies of Russian oil companies are drawn upon to explain the process of organisational transformation. The book highlights how and why this process differs between companies within the same industry, explores the complexity of the change process and discusses the...

Purpose – The purpose of this paper is to identify critical success factors for the management of change in transition economies. Design/methodology/approach – Four longitudinal case studies of Russian oil companies covering a ten‐year period from 1995, based on 71 in‐depth interviews....