This research aims at evaluating the impacts of the international sanctions on Russia's hotel industry and the action undertaken by the hoteliers to mitigate the negative impacts of the sanctions. The sample includes 103 hotel managers from 11 popular tourist destinations in the Russian...

In a very unique political scenario, Crimea was integrated into the Russian Federation in 2014, making the legal, political, and economic environment in which the tourism and hospitality industries in Crimea very different from what it had been. In this research, we surveyed the managers of 60...

Robots are increasingly discussed in academic literature as well as the popular media since they are becoming more usual in industry. The increased use of robots will meet with practical issues with regards to adoption in industry as well as resistance from customers and those working in the...