Service supply chain (SSC) is a newly research topic in supply chain management, which is regarded as an integrated service-based supply chain different from either manufacturing sector or service sector. To address this deficiency, this article explores the configuration and characteristics of...

Service supply chain (SSC) is a newly research topic in supply chain management, which is regarded as an integrated service-based supply chain different from either manufacturing sector or service sector. To address this deficiency, this article explores the configuration and characteristics of...

This study distinguished three basic kinds of Global Supply Chain (GSC) strategies: operational excellence, customer closeness and mass customisation based on content analysis of 55 consulting reports from Company T by using qualitative analysis software Leximancer. Through comparing original...