Background From the last decade, data mining techniques, employed in particular in customer relationship management, have assumed a key role in the profitability and operations of companies. To support small and medium companies (SMEs), several innovative and continuously improving tools have...

In the modern era everyone using web for analysis and analytics of large amount of data. In addition, most of the web pages did not contain semantic information until recently, raising difficulties for mechanical research. As a way to remedy these poor online characteristics, the Semantic Web...