Purpose: In Finland, customers often view public business services as being a multifaceted, complex and scattered system. Service providers in sparsely populated areas are facing context-specific challenges as they provide services for their customers. The aim of this study is to describe what...

Small- and medium sized enterprises (SMEs) are one of the most important driving forces of the performance of Hungarian economy. Not only because of their flexibility due to their small size but also their adaptability to the environmental changes. One of the most significant processes during...

Nowadays, systems information plays an important role in the functioning of almost all business organizations. IT tools improve the performance of internal processes, but also contacts with customers, cooperators and government units. Despite the high rate of computers and the Internet usage in...

SME leaders face specific tasks generated by challenges of our time. As a result organizations are to move towards professionalized operation driven by succession. The aim of the authors is to examine the change in size of Hungarian SMEs which experienced one of the succession types. The main...

In an exploratory study, we conducted in-depth interviews with Serbian managers of small- and medium-sized enterprises (SMEs) to identify the main challenges that they have been facing in their work and the extent to which formal university-level business education has helped them to overcome...