Purpose – The aim of this study is to focus on manufacturing small to medium‐sized enterprises (SMEs) that are simultaneously pursuing quality and environmental objectives. Specifically, the paper examines: the specific motivations and resources of SMEs that have chosen to pursue both...

Purpose – Since understanding the corporate social responsibility (CSR) practices of small businesses in any country requires investigating the terminologies used by their small businesses for such social practices, the aim of this paper is to gain an understanding of the common terminologies...

Purpose – Despite general awareness and acceptance of the benefit of strategic planning/alignment of IS strategy with business strategy, few efforts have been made to define and study the relationship. A review of literature has revealed that past studies have largely neglected the specific...

Purpose – The purpose of this study is to examine whether there is a difference between ISO 9001 certified and non‐certified companies in terms of performance. Design/methodology/approach – In order to determine the effect of certification on performance, motivations for certification and...

Purpose – The purpose of this paper is to offer small to medium‐sized organizations (SMOs) with global business aspirations an innovative approach to performance measurement and management. Design/methodology/approach – The first phase of this research is based on a literature review. The...

Purpose – Entrepreneurial marketing in small and medium‐sized enterprises (SMEs) is very different to marketing prescribed theoretically for large organisations. The purpose of this paper is to present research evidence on the impact of internet‐based technologies (IBTs) on the customer...