Showing 1 - 10 of 10,971
Using individual panel data from Australia, this paper finds that people in urban areas are less happy than those in other areas. In fixed effects models, the urban effect on happiness is estimated by comparing the happiness levels of migrants when they are in urban areas to levels in other...
Persistent link: https://www.econbiz.de/10014356997
of job satisfaction and organizational commitment are found in the groups with higher IMO. …
Persistent link: https://www.econbiz.de/10011262772
been introduced as a variable that has a strong influence in the development of satisfaction and the repurchase intention …. This work provides an analysis of the perceived quality, value, satisfaction and future intentions of spectators in a mega … sports event. Trough structural equa¬tions modeling results indicate a strong effect of cost value on satisfaction. It is …
Persistent link: https://www.econbiz.de/10010578396
identify the type of benefits from the relationship with major influence in customer satisfaction and loyalty towards the … benefits as an antecedent of customer satisfaction, and the effect of the latter on customer loyalty. …
Persistent link: https://www.econbiz.de/10010565870
explaining the generation of satisfaction and loyalty by tourists. The hypothetical effect of mediating or moderating variables … on the relationship between satisfaction and loyalty is also addressed. Specifically the role of consumers’ adjusted … expectations as mediating the relationship between satisfaction and loyalty is included in the cognitive-affective explanatory …
Persistent link: https://www.econbiz.de/10010567228
satisfacción como antecedente o consecuente de la calidad de servicio). / Service quality and satisfaction are constructs that have … between both constructs is bidirectional (satisfaction as an antecedent of service quality and at the same time, consequent …) or unidirectional (satisfaction as antecedent or consequent of service quality). …
Persistent link: https://www.econbiz.de/10010569091
La globalización, la competencia y la saturación de los mercados han provocado un creciente interés de las empresas por desarrollar un Marketing de Relaciones. Para ello, es fundamental determinar el tipo de cliente que valora los beneficios derivados de la aplicación de una estrategia...
Persistent link: https://www.econbiz.de/10010569101
to be applied in this industry. Anderson and Narus´ (1990) satisfaction scale and Walter et al.’s (2003) satisfaction …
Persistent link: https://www.econbiz.de/10010569768
value, satisfaction and intention to pay in the context of theatrical services in the city of Medellín, Colombia. Design … hypotheses. Findings Satisfaction with overall service and with the central service (i.e. with the performance itself) was the … by taking into account the factors that affect satisfaction and perceived value of the theatregoing experience. It also …
Persistent link: https://www.econbiz.de/10014676990
hotels contributes to satisfaction and loyalty from the consumer perspective, considering the online dimension of … equation model was applied. Findings Significant relationships are obtained in the sequence “ICT use perception – satisfaction … with ICT – overall satisfaction with the hotel – dimensions of loyalty” and the mediating effect of positive electronic …
Persistent link: https://www.econbiz.de/10014677235