Londoño, Beatriz; Prado, Yesica; Salazar, Viviana - In: Academia Revista Latinoamericana de Administración 30 (2017) 2, pp. 269-286
value, satisfaction and intention to pay in the context of theatrical services in the city of Medellín, Colombia. Design … hypotheses. Findings Satisfaction with overall service and with the central service (i.e. with the performance itself) was the … by taking into account the factors that affect satisfaction and perceived value of the theatregoing experience. It also …