Coelli, Tim; Prasada Rao, D. S.; O'Donnell, Christopher J. - 2005 - Second Edition
considerable expertise to the project in the area of performance measurement. Numerous topics are being added and more applications … book. In recent years, there have been a number of excellent advance-level books published on performance measurement. This … book, however, is the first systematic survey of performance measurement with the express purpose of introducing the field …