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~subject:"Schweden"
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Schweden
Consumer behaviour
35
Customer satisfaction
33
Konsumentenverhalten
32
Kundenzufriedenheit
26
Service quality
25
Dienstleistungsqualität
23
Relationship marketing
16
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15
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10
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10
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10
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customer satisfaction
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Roboter
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English
7
Swedish
3
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Mattsson, Jan
6
Söderlund, Magnus
3
Brodén, Monica
1
H°akansson, Per
1
Soderlund, Magnus
1
Vilgon, Mats
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Research paper / Ekonomiska Forskningsinstitutet vid Handelshögskolan i Stockholm
2
Advances in international marketing
1
Dienstleistungsmarketing : eine Bestandsaufnahme ; Tagungsband zum 2. Workshop für Dienstleistungsmarketing, Innsbruck, Februar 1993
1
EFI research paper / Ekonomiska Forskningsinstitutet, Handelshögskolan i Stockholm
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Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of strategic marketing
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ECONIS (ZBW)
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1
How bank loan officers evaluate persons applying for credit
Mattsson, Jan
- In:
Dienstleistungsmarketing : eine Bestandsaufnahme ; …
,
(pp. 151-170)
.
1993
Persistent link: https://www.econbiz.de/10001284699
Saved in:
2
Initial penetration of European continental markets by small and medium-sized firms
Mattsson, Jan
-
1986
Persistent link: https://www.econbiz.de/10001089851
Saved in:
3
Nationella övertaganden av utländska dotterbolag : Fallstudier av n°agra svenska koncerners °atgärder : ([Mit engl. Zsfassung:] National take overs of foreign subsidiaries.)
Mattsson, Jan
-
1982
Persistent link: https://www.econbiz.de/10000014623
Saved in:
4
Att förandra teknik : en studie utifr°an anställdas kunskap och interesse
Mattsson, Jan
-
1983
Persistent link: https://www.econbiz.de/10000768066
Saved in:
5
Strategic insights from mystery shopping in B2B relationships
Mattsson, Jan
- In:
Journal of strategic marketing
20
(
2012
)
4
,
pp. 313-322
Persistent link: https://www.econbiz.de/10009577756
Saved in:
6
Stability and change in decision makers' perceptions of the firm's environment : an empirical study of causal attribution by a top management team
Söderlund, Magnus
- In:
Journal of economic psychology : research in economic …
14
(
1993
)
1
,
pp. 121-145
Persistent link: https://www.econbiz.de/10001141575
Saved in:
7
Systembolaget och dess kunder : ett diskussionsunderlag för att bedöma konsekvenser vid en eventuell avreglering av detaljhandeln med alkoholhaltiga drycker
H°akansson, Per
;
Söderlund, Magnus
-
1995
Persistent link: https://www.econbiz.de/10000909286
Saved in:
8
The anatomy of increasing competition : a study of Swedish Telecom's decision makers and their cognitive map
Söderlund, Magnus
-
1991
Persistent link: https://www.econbiz.de/10000808109
Saved in:
9
Negotiating joint ventures in Tanzania : experiences from national development corporations negotiations with Saab-Scania AB and Kalmar Verkstad AB
Brodén, Monica
;
Mattsson, Jan
-
1980
Persistent link: https://www.econbiz.de/10000881582
Saved in:
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