Ineson, Elizabeth M.; Kempa, Richard F. - In: International Journal of Contemporary Hospitality Management 9 (1997) 3, pp. 128-141
Centres on the selection of undergraduates for hotel and catering management (HCM) courses in the UK. Semi‐structured, face‐to‐face in‐depth interviews ( N = 25) were conducted with HCM tutors in 16 UK institutions to identify the source, nature and ways of measurement of the qualities...