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Leadership, green innovation, and green creativity : a systematic review

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Exploring the relationship between the human resource management practices and growth in small servce firms

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Enhancing customer experience in the service industry : a global perspective

Altinay, Levent (ed.); Poudel, Surya (ed.) - 2016

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Transformative service research and COVID-19 : editorial

Prentice, Catherine; Altinay, Levent; Woodside, Arch G. - In: The service industries journal 41 (2021) 1/2, pp. 1-8

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The importance of human-related factors on service innovation and performance

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Special issue: services industries and the informal economy

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Services industries and the informal economy : an introduction

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Global refugee crisis and the service industries

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The Silk Road and the service Industries

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Enhancing customer experience in the service industry : a global perspective

Altinay, Levent (contributor); Poudel, Surya, (contributor) - 2016

This book provides a new and definitive overview of customer experience and how it can be managed and enhanced in one of the most dynamic industries in the world-the service industry. Its highly qualified international team of contributors ensures that it adopts a global perspective, and clearly...

Persistent link: https://www.econbiz.de/10013454755