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Does intensive social network management lead to positive effects in quality practices?

Bagur-Femenías, Llorenç; Perramon, Jordi; Barquero … - In: Total quality management & business excellence : an … 27 (2016) 11/12, pp. 1246-1260

Persistent link: https://www.econbiz.de/10011648376

Is the adoption of environmental practices a strategical decision for small service companies? : an empirical approach

Bagur-Femenías, Llorenç; Llach, Josep; … - In: Management decision : MD 51 (2013) 1, pp. 41-62

Purpose: The purpose of this study is to explore the impact of the decision to adopt environmental practices in small service companies given that most of the studies on environmental practices focus on the industrial sector and on larger companies. Design/methodology/approach: This work is...

Persistent link: https://www.econbiz.de/10009725655

The adoption of quality management practices and their impact on business performance in small service companies : the case of Spanish travel agencies

Alonso-Almeida, María Mar del; Bagur-Femenías, Llorenç; … - In: Service business 9 (2015) 1, pp. 57-75

Persistent link: https://www.econbiz.de/10011296096

Adoption and use of technology in small business environments

Alonso-Almeida, María del Mar; Llach, Josep - In: The service industries journal 33 (2013) 15/16, pp. 1456-1472

Persistent link: https://www.econbiz.de/10010229426

Innovative behaviour and the performance of technology-based knowledge-intensive business services : an empirical study

Bravo, Xavier Amores; Arbussà, Anna; Bikfalvi, Andreas; … - In: International journal of services technology and … 26 (2020) 1, pp. 38-57

Persistent link: https://www.econbiz.de/10012503433

Benefits of ISO 20000 IT service management certification

Cots, Santi; Casadesús, Martí; Marimon, Frederic - In: Information systems and e-business management : ISeB 14 (2016) 1, pp. 1-18

Persistent link: https://www.econbiz.de/10011672229